Refund Policy

What you buy

BOOST is a one time paid digital effect on an existing game profile. It strengthens the last valid vote and future valid votes after verified payment. It is not a subscription, physical shipment, donation, or guaranteed winning result.

Withdrawal and statutory rights

Consumer withdrawal rights depend on the applicable law and the legal classification of this performance. We do not claim that initiating payment, starting a digital service, or accepting Terms by itself removes a withdrawal right. If a legal exception requires your prior express request, acknowledgment, and a durable confirmation, we will rely on it only after those steps are implemented and valid. Mandatory rights for nonconforming digital performance remain available.

When to request a review

Contact us if BOOST was not applied after confirmed payment, the wrong amount was charged, a payment was duplicated, the effect was applied incorrectly, a late payment did not affect the score, or you wish to exercise a statutory withdrawal or other consumer right. Include the order ID and payment date, but never card numbers or your recovery token. A canceled or failed Checkout should not create a paid effect. A late successful payment is marked for manual refund review; the site does not issue automatic refunds.

How we resolve requests

Use the public support channel on the Contact page. We will compare the Stripe transaction with the order and game record, acknowledge the request, and explain the outcome under applicable law. We do not promise an automatic decision or a fixed voluntary refund window that the current operation cannot meet. If a refund is due, it will ordinarily be returned through the original payment method, subject to the payment provider’s processing time. Disputes and chargebacks may require additional review. Your statutory rights remain unaffected.

Contact the seller about purchases, refunds, complaints, technical problems, or privacy: Public customer support email has not been verified. Purchases must remain disabled.. Please include an order ID when available. Never send a card number, recovery token, or password by email.